Terms of Service

Last updated: August 6, 2026

Operator: ClaritasVentures, LLC ("OneGoal", "we", "us")

1. Acceptance

By creating an account or using OneGoal, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the service.

2. Eligibility

OneGoal is for adults 18 or older. Providers must be authorized to operate the business they run through OneGoal. Where a client books on behalf of someone else — a child they are responsible for, or an animal in their care — they do so as the responsible adult; children do not use the service or hold accounts. You are responsible for keeping your login credentials secure and for activity under your account.

3. What OneGoal provides

OneGoal gives providers tools to publish availability, manage a roster, message clients, keep books, and accept payments; and gives clients a way to book appointments, communicate, and pay. Providers use OneGoal across a range of trades — sports and lesson coaching, wellness and bodywork, tutoring and instruction, other appointment-based services, and pet care.

OneGoal is a software tool. We are not a party to the relationship between a provider and their client, and we do not provide coaching, instruction, wellness, veterinary, medical, or any other professional service.

Not for clinical or medical use. OneGoal is scheduling, bookkeeping and payment software. It is not an electronic health record and is not intended for clinical use. We are not a HIPAA covered entity and do not act as a business associate, and we do not enter into Business Associate Agreements. Do not enter clinical, medical or health information into OneGoal; notes fields are for scheduling and billing details only. If your records are regulated — for example under HIPAA or a state health-privacy law — you are responsible for keeping regulated information out of OneGoal and for meeting your obligations in whatever system you do use for it. See the Privacy Policy for how we treat this.

4. Provider subscriptions

Provider accounts require a paid subscription (currently $39/month) billed through Stripe after any free trial. A card is required to start the trial; you will be charged when the trial ends unless you cancel. You can cancel anytime from billing settings; cancellation stops future charges but does not refund the current period unless required by law. If a payment fails, access may become read-only and then suspended until payment is resolved. Prices and features may change on reasonable notice.

5. Payments between clients and providers

Where enabled, OneGoal facilitates payments from clients to providers through our payment partner North/EPX. In these transactions the provider is the merchant of record, not OneGoal. The provider sets prices, fees (including any disclosed card surcharge/service fee), and refund and cancellation policies. Any dispute about an appointment, a charge, a refund, or a cancellation is between the client and the provider. OneGoal is not responsible for the quality, safety, legality, or delivery of any service, or for a provider's or client's compliance with law or with payment-network and surcharge rules. Providers are responsible for their own taxes, licensing, professional credentialing, and legal compliance.

5.1 Risk Monitoring. We reserve the right to suspend, delay, limit, or terminate payment processing features, referrals, payouts, or account access if we reasonably believe an account presents fraud, excessive chargeback risk, unlawful activity, sanctions concerns, regulatory compliance issues, or any activity that could expose OneGoal, its payment partners, or other users to financial or legal risk.

6. Partner Program (referrals)

6.1 What it is. The Partner Program lets OneGoal subscribers earn a share of the subscription revenue from other providers they personally refer. Participation is free and voluntary. There is no fee to join, no purchase requirement, no inventory, no territory, and nothing to buy in order to participate or to advance.

6.2 Single level only — this is not a multi-level marketing program. You earn only on providers you personally refer. There are no downlines. You never earn anything on referrals made by the providers you referred, or on anyone further down any chain. Advancement depends solely on how many of your own direct referrals are active — never on recruiting recruiters.

6.3 Eligibility. You must be 18 or older and an active paid OneGoal subscriber (including any subscription we have comped). Enabling payment processing is not required to join or to earn.

6.4 Qualified referrals. A referral qualifies only if the referred provider: (a) is genuinely new to OneGoal and not an existing or recent account; (b) signs up through your referral link or code within 90 days of first using it; and (c) becomes, and remains, an active paid subscriber. Self-referrals, referrals to accounts you own or control, duplicate accounts, and accounts created using false information do not qualify and may result in removal from the Program.

6.5 What you earn. Your rate is set by your tier, and your tier is determined by how many of your direct referrals are currently active:

Rates apply to the subscription revenue we actually receive for that referred provider. Reaching a new tier applies the higher rate to all of your active referrals going forward. After the first 12 months for a given referral, the rate steps down to a 18% continuing share for as long as both of you remain active subscribers. Illustrative figures we publish are examples of the structure, not predictions — see §6.9.

6.6 Both parties must stay active. Commission accrues only for periods in which both you and the referred provider are active paid subscribers. If a referred provider cancels or lapses, commission on that referral stops. If you cancel or lapse, all of your commissions stop — including any continuing share — and do not resume retroactively if you later resubscribe.

6.7 Payment. Commissions are calculated monthly and paid within 30 days after the end of the month in which they accrue, by ACH or another electronic method we designate. We may set a $25 minimum payout; balances below it roll forward. You are responsible for keeping your payout details current; we are not liable for payments sent to details you provided incorrectly.

6.8 Clawback and adjustment. We may reverse or withhold commission where the underlying subscription payment is refunded, charged back, reversed, or found to be fraudulent, or where the referral did not qualify — including after payout, in which case we may offset the amount against future commissions.

6.9 No earnings guarantee. OneGoal makes no representation, promise, or guarantee that you will earn any particular amount, or anything at all. Any figures, examples, tier tables, or scenarios we publish illustrate how the commission structure works — they are not typical earnings, expected earnings, or a projection of your results. What you earn depends entirely on how many providers you refer who subscribe and stay subscribed, which depends on your own efforts and factors outside our control. Most participants should not expect the Program to replace or meaningfully supplement their income.

6.10 How you may promote OneGoal. You must:

• Clearly and conspicuously disclose your connection to OneGoal in any public promotion — for example "#ad", "paid partnership", or a plain statement that you earn a commission — as required by the FTC Endorsement Guides. Disclosure must be visible without clicking "more" and must appear in the content itself, not only in a profile or bio.
• Describe OneGoal, its pricing, and the Program truthfully, and make no earnings claims, income guarantees, or statements about the Program that we have not approved in writing.
• Not spam. No unsolicited bulk email, SMS, or direct messages; no posting in forums or groups in violation of their rules; no automated or purchased contact lists.
• Not bid on OneGoal brand terms in paid search, not impersonate OneGoal or its staff, not represent yourself as an employee or official spokesperson, and not register domains, handles, or accounts that suggest you are OneGoal.

6.11 Independent status. Participating in the Program does not make you an employee, agent, partner, joint venturer, or franchisee of OneGoal or ClaritasVentures, LLC. You have no authority to bind us, to make commitments on our behalf, or to accept anything on our behalf.

6.12 Taxes. Commissions are taxable income to you, and you are solely responsible for reporting and paying tax on them. Before your first payout we require a completed IRS Form W-9 (or the applicable form for non-US persons); without a valid form we are required to apply 24% backup withholding or to withhold payment. We will issue a Form 1099-NEC to US participants paid $600 or more in a calendar year. We do not provide tax advice.

6.13 Changes; suspension; termination. We may change the tiers, rates, or rules of the Program, or suspend or discontinue it, on 30 days' notice; changes apply prospectively to commissions accruing after the effective date. We may remove you from the Program, and withhold or reverse commissions, for fraud, abuse, misrepresentation, or violation of these Terms. You may leave the Program at any time; leaving ends future commissions.

7. Acceptable use

Do not misuse OneGoal: no unlawful, harassing, or fraudulent activity; no attempting to breach security, access other users' data, scrape, overload, or reverse-engineer the service; no uploading malware; no using the messaging or invite features to spam. We may suspend or terminate accounts that violate these Terms.

Compliance with Laws. You are solely responsible for complying with all federal, state, and local laws, regulations, licensing requirements, tax obligations, professional standards, and industry rules applicable to your business and your use of OneGoal.

8. Your content and data

You retain ownership of the content and data you put into OneGoal. You grant us a limited license to host, process, and display it solely to operate the service. You are responsible for the accuracy of information you enter and for having the right to provide any information about a third party (including a child, or another person or animal in your care). Do not enter clinical, medical or health information into OneGoal — see §3.

9. Availability; changes

We aim for high availability but do not guarantee uninterrupted or error-free service, and we may modify or discontinue features. We may update these Terms; for material changes we will provide notice, and continued use means acceptance.

Reservation of rights. We may modify, discontinue, suspend, remove, or replace any feature, functionality, pricing, third-party integration, or service offering at any time if necessary for legal, security, operational, or business reasons.

10. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, TO THE FULLEST EXTENT PERMITTED BY LAW.

11. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, ONEGOAL AND CLARITASVENTURES, LLC WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS OR DATA. OUR TOTAL LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE GREATER OF $100 OR THE AMOUNTS YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM.

12. Indemnification

You agree to indemnify and hold harmless OneGoal and ClaritasVentures, LLC from claims arising out of your use of the service, your content, the services you provide or your payment dealings, your promotion of OneGoal under the Partner Program, or your violation of these Terms or of law.

13. Termination

You may stop using OneGoal and delete your account anytime. We may suspend or terminate access for violation of these Terms or as needed to protect the service or other users. Sections that by their nature should survive (e.g., §§8, 10–12, and the tax and clawback provisions of §6) will survive termination.

14. Force majeure

Neither party shall be liable for delays or failures caused by events beyond its reasonable control, including natural disasters, internet outages, cyberattacks, labor disputes, governmental actions, payment processor interruptions, or failures of third-party service providers.

15. Electronic communications

By using OneGoal, you consent to receive electronic communications relating to your account, billing, legal notices, and operation of the Service. Electronic communications satisfy any legal requirement that such communications be in writing.

16. Governing law; disputes

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-laws rules. You and we agree that the exclusive venue for any dispute arising out of or relating to these Terms or the Service is the state or federal courts located in Bexar County, Texas, and each party consents to personal jurisdiction there.

17. Contact

[email protected] — ClaritasVentures, LLC, 21750 Hardy Oak Blvd, Ste 104 #797624, San Antonio, TX 78258-4946.